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Robert Cole

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Review of the Starling Bank, Current account:

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Current account of interest in the tasteless dough of banking

Why did I move from the COOP to Starling Bank. It's quite simple, the COOP informed me in the middle of last year that the branch I used, along with many others, were to be closed. In effect, the COOP Bank was becoming an online Bank, for all intent and purposes. Using Yorkshire logic, I compared the COOP with all other online Banks, and discovered that Starling Bank was the most inventive, exceeding greatly in customers expectations. But the most surprising of all is their customer service. They are; attentive, polite, timely, knowledgeable, and take ownership of a query. I'm retired and intend to embark on 'Grand Tours', Covid restrictions permitted, and I'm quite chuffed that I can use my card abroad for cash withdrawals, in most cases, free of charge. With Starling Bank I feel we're living in the best of retail banking times. Kind regards Robert Reviewed on: 29th March 2021

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