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Liz Peck

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Review of the Ecology Building Society, Mortgages:

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One day all lenders will be like this

We built our own house and spent the best part of 9 months jumping through the hoops laid out by anither building society. In the end they left us high and dry so we turned to Wcology, expecting our build to be delayed while we negotiated a new set of hoops. Incredibly we spoke to a real person who asked relevant questions and who actually understood the answers. Suddenly our home was within reach and exchanged tears of frustration and worry for tears of joy. There was more to come and when our build costs rocketed and we were heading for doom, Ecology stepped in, calmed us down and lent us more money. Weeks of worry sorted with one phone call. One day all lenders will be like this. Listening, understanding, guiding and problem solving. All with a smile and great humour. Real people. Reviewed on: 7th April 2021

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