Jane's community profile page - Smart Money People

Write a review

Viewing profile for,

Jane

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Littlewoods, Home insurance:

View on product page

Rubbish

Took out a policy in January 2017 and when we were due to move I tried to change address online as one of the customer service advisors told me to do (if they did it I would be charged) I was unable to do this ad rung back only to be told that there was a fault on the account, to cut a long story short I had to open a new policy. Trying to get a refund that was owed to me took me 5+ phone calls and I ended up cancelling the new policy. The refund was finally paid, but I'm still waiting after 8 working days for the recent refund. I was told that it would be refunded in the normal 3 to 5 working days to be them told when I rung to complain that is now 7 to 10 days !! Lied to and messed around. Do not take out a policy with these people. Reviewed on: 5th July 2017

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.