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lemonbrook

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Review of the Monzo, Current Account:
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Fantastic service, complete control

5
The app allows me complete control and instant notifications over all my banking. When paying online or over the phone often I know the transaction has gone through before the vendor as my app notifies me. I also like the notifications when payments fail along with a reason (e.g. wrong CVC). Every time I have interacted with customer service through the app my query has been resolved quickly and professionally. Traditional banks feel like they're in the dark ages compared to Monzo. Reviewed on: 13th April 2021

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