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Heather

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All reviews (4)

Review of the Monzo, Current Account:

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Lacking features STILL

I have been a customer since beta. Many years. They al too quickly dump features they are working on, for less useful ones such as UI. They even made a US monzo account before implementing IBAN and SWIFT, which only JUST got added, but only for EU, not for US etc... No cheque imaging and no plans for it. You post it via the mail and watch it go missing. It did for me 9 times total. I ended up having to PAY to post it recorded and it STILL WENT MISSING! They say "not enough people use cheques with monzo" no of course they dont as they dont post them in,,,. they use their main bank account which is why so many don't go !full monzo" So still no IBAN/SWIFT outside europe, nor cheque imaging even after about 6 or 7 years. There are banks that have all this and better service too as monzo customer service is shocking. You get passed around and often get told lies and misinformation before they pass you on again.. I simply can't recommend and I have been using them all the time for all these years. This year I opened a bank account with a better bank who are adding features all the time. Reviewed on: 12th May 2023

Review of the Ziglu, Digital Currency Buying & Selling:

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Great company

They are a great company with good support and the app is great. Simple to use and works well with good support. Reviewed on: 14th March 2022

Review of the Chip, Savings App:

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Great app

Chip is great now they got rid of the £2000 savings limit for free users. Great rates too! Only negative I think is the fact that the app is confusing. Auto-allocation settings dont just mean autosave, they also mean any promotional credit too so if you have it set to the wrong bank, you get the money in the wrong account and you can't transfer money between accounts on chip. i.e no chip to attila bank which is a savings plan on their app. They need to be able to transfer between accounts plus they need to rename "auto allocation" Reviewed on: 26th January 2022

Review of the Ziglu, Digital Currency Buying & Selling:

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Easy to use

Easy to use. Only downside is the fees are too high as everyone charges a lower percent. Other than than, really good Reviewed on: 13th April 2021

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