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Review of the NatWest Group - Cora, Digital Assistant:

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Great bank very supportive and interactive chat function

Most chat bots don't access the bank's database so are a glorified FAQ data base - not very helpful. Cora actually knows how to do stuff like order new cards cheque books locate stuff on links on the web site. The bot also knows who the account holder is and my details making everything much quicker - WELL DONE NAT WEST Reviewed on: 16th April 2021

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