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Tina

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Review of the Triodos Bank, Cash ISA:
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Triodos have now updated their online banking experience and it is more user friendly and customer service is more easily accesible

4
I have been with Triodos bank for about ten years and I joined because of their transparency about who they support and who they invest with. Their customer service I found at the beginning was not easy to access, it took a few days to get a response and the website wasn't clear about how we transfer funds, but this year they have updated their systems and now they are excellent in customer service and their new online banking system is great. Triodos regularly update customers on where they are investing and make it easy for us to support the causes we really want to support. Reviewed on: 17th April 2021

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