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James Turner

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Review of the Hinckley & Rugby Building Society, Savings:

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Very poor customer service

Using the Covid pandemic to drastically reduce service to existing customers. In my case, impossible to make any sort of contact regarding the death of my mother. Though most retail financial institutions are adopting similar tactics, there are a few which react to their clients in a business-like manner. When H&R have time to deal with me, I'll be very happy to close my account Reviewed on: 21st April 2021

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