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Tina Lorraine Oakley

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Review of the Vanquis, Credit Card:

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Dodgy company

I opened an account with vanquis, from the start they were terrible, my pin card & credit card came together. So anyone could have stole my identity. Then they wouldn’t let me sign into my account & said they would contact me, never did. They then sent me a letter with someone else’s name on it, I opened without checking the name. I saw they had sent their account to a debt company. Then a week later I got the exact same letter, saying they had sent my account to debt company for exactly same amount. I never even activated the card, so had never used it. It has took my credit score down. Made a complaint & got a letter, saying they wouldn’t do anything about it. Very dodgy company. Reviewed on: 24th July 2021

Review of the Vanquis, Credit Card:

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Damaged my credit score.

Could never sign into this card, so I just cut up my card & never used. They sent me a letter saying they had closed my account. Now I get a letter saying they’ve charged me £40 on a repayment option plan & sent it to a debt agency but it was a mistake & they’ve refunded me. I had this company for less than a couple of months & they’ve ruined my credit limit & I’ve got a black mark against my name. Terrible company!! Reviewed on: 14th June 2021

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