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Petras Petkunad

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Review of the Monese, Money Account:

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Blocked account

My account is blocked for 2 weeks. I keep emailing to compliance team and support, but not getting any response back. Was trying to call support team, spend about 1hour waiting on the line , and nobody answered. Can’t access in to my account and money. Petras Petkunas Reviewed on: 23rd June 2021

Reply from Monese Hi Petras - sorry to hear you're having issues with your account. We sometimes might need to temporarily block accounts, just to make sure we comply with all the regulations and can keep you and your money 100% safe. You can find more details on monese.com/blog/blocked-account and please wait for the team to come back to you with an update. Response date: 30th June 2021

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