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Adrian Mullins

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Review of the Santander, Business Current Account:

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Security locks me out of my account at least once a month

I've been with Santander for about 7 years. Until the last year they were very good. However, over the last few months, their security system locks me out of the account whenever I come to run the payroll. The customer then needs to call up (usually 30 - 45 mins) and regain access. This can happen multiple times a day, meaning you need to set aside a full day to run the payroll. Very disappointing. Reviewed on: 6th July 2021

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