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Ruth McSmart

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Review of the Monese, Money Account:

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Thieves

Blocked my account for logging in from my new phone and getting a refund on a wish purchase. Told to 'wait for email'. Reported to FSA and watchdog. DO NOT USE THIS APP Reviewed on: 10th July 2021

Reply from Monese Hi Ruth - sorry to hear you're having issues with your account. You should have received a note from the team on the email address registered to your account. Please respond and the team will assist you. Response date: 14th July 2021

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