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Review of the StepChange, Debt advice:
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Helping us get back in control

5
Never had a credit card, then daughter had 18th and we wanted to spoil her, just one spend then we'll pay it off. Then the car died, then we needed clothes for a funeral, then my daughters wedding, by the time we knew it we were £15,000 in debt. We couldn't repay it back fast enough and were not clearing the debt just the interest. I started to panic, cut out tv, Internet, phones. Cut right back on food, gas, electric. But still we were not making ends meet. I plucked up the courage and rang step change. I was scared and ashamed and then they picked up the phone, a friendly voice answered and let me know that I wasn't bad or stupid and that lots of people easily fall into this kind of debt. I was reassured that they could help me with a payment plan, and I could be debt free in 6 years. I have 2 years left and I am happy. We have taken back control of our lives and its thanks to Step change. Reviewed on: 22nd July 2021

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