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Mary O'Hagan

2

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All reviews (2)
Review of the StepChange, Debt Management:
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Stepchange saved my life

5
I had a mental breakdown and was subsequently made redundant. I live alone so this meant I was in financial hardship and I was too ill to work. I don't know if I would have survived if Stepchange had not assisted me in managing my debt. I think my overwhelming feeling from talking to their staff was that there was no judgement and I was treated with the utmost respect. I had a thorough walk through all my options and my payment plan was agreed. I could never have imagined that such help was available until I was in such a dark place. I will be forever grateful for this support Reviewed on: 1st May 2024
Review of the StepChange, Debt Management:
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Saved my life

5
I suffered from a mental breakdown and was subsequently unfairly dismissed on the pretext of redundancy. I was thrown into a terrible state as I had financial commitments I could not meet. Citizens advise put me in touch with Step Change. All options on how to move forward were explored with me. Once we found a way to move forward Step Change took care of everything. We worked out a budget and what I had left to pay my creditors. I make a monthly payment by direct debit and Step Change do everything else for me and they deal with my creditors directly. This has given me the chance to recover from my illness and I am now seeking employment. It is not an exaggeration to say they saved my life. The people they employ are so well trained and seemed to understand the difficulties I was facing and they were so supportive. I receive regular emails on how to save and prepare for a rainy day etc. Reviewed on: 22nd July 2021

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