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Phoebe Du

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Review of the Tide, Business Banking:

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Slow and frustrating sign up process

Really frustrating sign up process. I was told this would be convenient to use as a freelancer but I have been held up and asked for proof of business and stuck in process for several days. Have provided multiple documents which are not accepted with no justification why not. Really annoyed with the efficiency and communication and have now wasted hours of my time! Reviewed on: 3rd August 2021

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