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Raquel L.

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Review of the Monese, Money Account:

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Monese blocked my Account 2 Months Ago

Since 21.6.2021 my Account is being blocked and monese is not interested in releasing my Money or open my Account again. I am getting only the same Answers everytime all 2-3 Weeks but no solution. My Lawyer already contacted them but they dont give a damn about this. UPDATE: The same Answers since 2 Months. My Money is not SAVE because of your behaviour! Reviewed on: 31st August 2021

Reply from Monese Hi Raquel - sorry to hear you're having issues with your account. We sometimes might need to temporarily block accounts, just to make sure we comply with all the regulations and can keep you and your money 100% safe. You can find more details on monese.com/blog/blocked-account and please wait for the team to come back to you with an update. Response date: 1st September 2021

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