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George Koutsakis

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Review of the NatWest, Reward Account:

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Worst Customer Service Ever

My card was blocked from making online payments, and after calling in and chatting 6 times over three days my issue was never fixed. I was told it was, and given the representative's name to quote, but the issue remained and when I would call back no one would connect me to the person I had spoken to. Horrible experience and there have been others. Wouldn't recommend this bank to anyone. Reviewed on: 26th August 2017

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