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Review of the One Call Insurance, Home Insurance Broker:

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great service

Claims are dealt with smoothly and quickly.Professional customer service and staff are a pleaseucto deal with.Had my insurance be with them for a number of years and will not be changing company any time in the near future Reviewed on: 13th October 2023

Review of the One Call Insurance, Home Insurance Broker:

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Claims process a shambles

Little claim put in months ago for the first time in years.The claims process is long winded and absolutely rubbish.They don’t respond to emails for 2 weeks or more.Their claim line never gets answered and despite giving them the benefit of the doubt and 2 different bank statements with account no for payment,I’m still awaiting validation due to them saying nothing bank accounts are not correct and flags are raised.As soon as my claim is complete I will be moving my policy to another company.I wouldn’t really recommend onecall and maybe better to spend a few £ more to have a real insurance company.Pathetic Reviewed on: 15th September 2021

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