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Ruth Booker

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Review of the Admiral, Car insurance:

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Great value for money but disorganised!

I renewed my multi-car policy and changed my payment card details at the same time. When it came to the renewal date, the premium was taken from my previous card details so I called Admiral, they refunded the premium and said they would call me in 2 weeks to make sure I had got the refund and to take my payment. Except that 2 weeks later their automated system took the premium - again from the previous card details! This time they refused to refund the payment as their accounts department wasn't open (and wouldn't leave them a message to correct their mistake) and said I had to tell my bank to refuse the payment! I saved money on my car insurance but not my bank balance! Reviewed on: 6th September 2017

Review of the Dreamsaver Wedding Insurance, Wedding insurance:

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Value for money and peace of mind

The peace of mind wedding insurance provides meant that I was determined to be covered. Dreamsaver has meant that I can have this security for a reasonable cost, with the level of cover I hopefully won't need! Reviewed on: 6th September 2017

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