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Paula Jennings

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Review of the Saga, Car insurance:
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Car Write-off

5
Someone drove into the side of my car (her fault). We were both unhurt but shaken and my car was a write-off. From my first phone call to Saga people were kind and reassuring, making sure I understood the procedure. Everything was organised for me and I was given relevant contact numbers. I felt able to get in touch with any questions and each person I spoke with was friendly and helpful. The phone was always answered promptly - no endless music. The replacement car was fine and the valuation on my poor old car was better than expected. The whole process was handled smoothly and I never had to feel alone. Wonderful Saga people! Reviewed on: 28th September 2021

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