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Riccardo

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Review of the Monese, Money Account:
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Scam!!!

1
Don't trust your money to this service!!! It's a scam!!! I have used the account for several months without any problems. Then I transferred €20,000 to the account. My account was then closed without explanation and I have no more access to my money! I have received an email from support that monese will transfer the money back to my other account. But until today almost 2 weeks later no money has been received on my account!!! And the support no longer respond to my emails. Beware of this company because trust is hereby lost. I will now try to proceed legally against Monese. I hope my review helps other users to protect their money from Monese. Reviewed on: 11th September 2017
Reply from Monese Hi Riccardo - sorry to hear you had trouble with your Monese account. We only close accounts in the most extreme of circumstances, and often only temporarily as a precaution. You can find more details in our Terms at monese.com/terms and of course in your correspondence with our team (which we aren’t able to share on a public channel). Feel free to email our support team if you have any further questions! Response date: 9th February 2018
Monese
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