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Chloe Philipa Morris Ryan

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Review of the Policy Expert, Home insurance:

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Dealt well with a particular query

I chose firstly due to the very competitive price, I then realised my solicitor needed my mortgage advisor to be listed as a named party on the policy, normally this company only do that upon exchange and we were completing and exchanging on the same day. Even though this was not strictly their policy 2 different advisors went directly to the admin team ( I simply had to wait while they walked over) and assure s me they would provide a letter for me. This was emailed to me that night, and when I had a problem opening email I straight away was reassured and the email re sent! Excellent customer service where they feel like a company rather than millions of different offices that you get passed back and for between like some insurance companies! Great customer service nad great price Reviewed on: 12th September 2017

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