FRANK's community profile page - Smart Money People

Write a review

Viewing profile for,

FRANK

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Charter Savings Bank, Notice Account:

View on product page

BAD ATTITUDE TO CUSTOMERS

AFTER ISSUES WITH TRYING TO SET UP NOMINATED ACCOUNT ASKED TO SPEAK TO A MANAGER WAS TOLD IT MAY TAKE 48 HOURS. EVENTUALLY I SPOKE TO A SUPPOSEDLY MANAGER WHO THEN TOLD ME ALL WAS FIXED WITH NOMINATED ACCOUNT ONLY TO LOG IN AND FIND IT WAS UNTRUE. I THINK IF I WAS NOT WHITE AND AGED I MAY HAVE BEEN ABLE TO GET MORE TRUTH FROM THE MANAGER WHO IN MY OPINION SHOULD NOT BE EMPLOYED BY ANY BANK INCAPABLE PERSON. STILL WAITING OF PHONE CALL WILL MOVE MY MONEY WHEN I CAN A VERY AGED ENGLISH WHITE PENSIONER Reviewed on: 20th November 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.