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Review of the 1st Central, Car insurance:

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45 MINUTES WASTED TO FIND OUT MY CLAIM WASNT COVERED

I called to report my partner's car was hit while i was driving it. No damage to my partner's car. I wanted to log the incident in case the other side (who were at fault) made a claim. I wanted to claim on my 3rd party entitlement. This was explained in the first 5 minutes of the call. However, full details were taken, and then at the end I am told you arent covered if the car is owned by your partner. If this was known at the start of the call, why waste 45 minutes ? My confidence in this insurance provider is significantly undermined. Reviewed on: 7th December 2021

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