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Komal N

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Review of the Admiral, Car insurance:

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When something goes wrong they will not be there

Throughly incompetent company who I will not be renewing my multi-car family policy with after many years of my loyal custom. My car was scratched by a driver who forced his car through when it was my right of way and he was driving on my side of the road. Admiral have been sent dashcam footage of the incident where I was also violently verbally abused. However, because the other driver is also an admiral customer they would rather keep pretending they haven’t received the dashcam footage. Over the past 2 months I have sent it to them in every format imaginable from multiple devices, trimmed it to below what their prehistoric servers can accommodate, uploaded to YouTube as per their request and even sent via Dropbox and cloud systems. Yet they keep harassing me they haven’t received it, undoubtedly to please their other customer and make me partially or fully liable because they don’t want to accept the evidence. I am appalled at the amount of my time they have wasted and I would thoroughly advise you to avoid at all costs. Reviewed on: 12th December 2021

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