Janet Ashenden's community profile page

Write a review

Viewing profile for,

Janet Ashenden

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Lloyds Bank, Classic Account:

View on product page

Excellent Service

I have held a Classic Lloyds account for 30 years and never had any trouble with it, but last year the bank stepped up to the mark and went over and above when someone tried to scam me out of £5000. I knew nothing of what was going on until someone from the bank contacted me. I called them back using the number on the back of my debit card, as advised by them in emails. I was told that someone was trying to send money to an account in the Phillipines and they wanted to check that I was authorising this! They took time to explain what was going on, and when it was confirmed this was nothing to do with me, they blocked the transfer, then helped me close down the account and open a new classic account. I really feel that they went over and above anything I would have expected them to do. Reviewed on: 9th January 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.