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Saoirse Callanan

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Review of the Triodos Bank, Current Account:

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A joy to bank with

Any interaction I've had with them has been a joy - you don't have to go through a call centre hellscape with 19 different departments, you just pick up the phone and get through to a person! It's amazing! They are friendly, efficient and warm, and they big banks could learn a lot from them in terms of customer service but also ethics. I'm very happy with Triodos. Reviewed on: 22nd April 2025

Review of the Triodos Bank, Current Account:

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Excellent bank - with a conscience!

2 years ago I switched my current account from HSBC to Triodos. I'd had an account with HSBC since I was a student in the '90s, but I read story after story about their involvement in funding companies linked with the arms trade (including nuclear weapons), fossil fuels, and the Myanmar military. It made me sick to the stomach that my money was going to such heinous organisations, and I resolved to pay off my overdraft and move my current account to an ethical bank. I had been trapped in my £1500 overdraft with HSBC for 25+ years - meanwhile the overdraft interest and fees were funding nefarious activity. After some research I chose Triodos and it was the best financial decision I've ever made. Their values align with my own, and I know my money is only being invested in forward-looking organisations with environmental and social values. Furthermore, I've received nothing less than excellent customer service from Triodos - everyone I've dealt with has been knowledgeable, helpful, and friendly. I would recommend Triodos Bank to anyone who wants to ditch their accounts with morally bankrupt banks. We consumers have a choice - if you find your current bank is funding activities that you find abhorrent, it's time to put your money where your mouth is, and make the switch to ethical banking. Reviewed on: 18th January 2023

Review of the Triodos Bank, Current Account:

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Divestment is a powerful tool!

I choose to bank with Triodos because they put their money where their mouth is. They actively avoid financing the arms trade, companies with poor labour rights, companies active in Burma and the fossil fuel industry. They are transparent with their investments and publish an annual report detailing everyone they have lent money to. I left HSBC after 20+ years, having opened an account with them as a student. I would recommend Triodos to everyone - yes I pay a £3 monthly fee, but the 'free banking' offered by the big 4 is a fallacy. I've personally suffered from punitive overdraft fees with HSBC, which is why it took several years between finding out about Triodos and making the switch - I had to clear off my overdraft before closing my account. The big 4 are making an obscene amount of money out of the poorest in society. With Triodos you know upfront what you're paying for their services - and it's worth every penny. Everyone I've spoken to in customer service has been helpful, friendly and warm. They sound like they care. At the moment I only have a current account, but as soon as I'm in a position to be able to save I'll be opening a savings account with Triodos. Reviewed on: 15th January 2022

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