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Review of the 1st Central, Car insurance:

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Insurance is secondary, locking you in and admin fees is the buisness

Avoid Avoid Avoid Insurance time and 1st central came out best on the quotes engine so went with them and at quote and sale everything was smooth sailing. After that started the requests for further information, I had four drivers on the policy so these requests added up photos of licences, share codes etc but it was when I'd done all this and uploaded to their site and gave the team a ring. First literally hours in queues to get through then more hour on hold as my proofs where checked at the end of all this they want to charge me a extra £50 admin fee for changes on the policy, this was due to insignificant details like the exact date a licence had achieved or the number of years held 26 rather than 20. These changes we all absolutely necessary and being done for my benefit apparently I ultimately got the "it company policy" you can pay or cancel response. So my advice would be not all insurance is the same 1st central will not tell you up front but expect them to need more of your time and if anything is not 100% correct expect an admin fee (have to wonder if that's there business model) alternatively save yourself the headache and the time/money and choose anyone else I know I will in future Reviewed on: 27th January 2022

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