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Sergio Falletti

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Review of the Lloyds Bank, Travel Insurance:

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AXA Lloyds Travel insurance provides zero service

Lloyds may have replaced AXA with a different insurer, but I am still trying to get payment for travel incidents that go back to October '21. I have never managed to talk to anyone at AXA, despite spending up to 2 hours in the queue. The only communication I have received is an email asking for further documentation. What's worse, is that reporting this to Lloyds Bank doesn't seem to result in any action being taken. Reviewed on: 31st January 2022

Sergio Falletti

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