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Steve Godwin

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Review of the Pedalcover, Bike & Home Insurance:

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Refreshing experience

I became a Pedalcover customer in December 2015. Darren was a pleasure to do business with, the policy was explained in detail and I was very happy to give Pedalcover my business. In December 2016 my cover was automatically renewed ( I'd forgotten about it) after an email prompt i checked my renewal quotation and was happy to renew for another year. ( No money was taken without authorisation, it's all done on mutual agreement ) I can't over state how happy I am that I did. Last week I crashed my brand new bike, literally on its maiden ride. I came off on black ice. Trashed the shifter, mech, pedals and several items of clothing. This happened at 08:00 by 08:30 I was talking to Charles at Pedalcover , three days later I had a cash settlement offer to cover the damage. Three days!! I was blown away at how efficiently Pedalcover dealt with my claim. I'm one of the unlucky ones who has needed to make a claim, and I can't fault the way Pedalcover responded. The claim handler was sympathetic but knowledgable. They know what cyclists need to get back on the road. I now have total confidence recommending Pedalcover, and will actively do so! Reviewed on: 27th September 2017

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