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Nicola Tappenden

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Review of the 1st Central, Car insurance:

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The most awful insurance company

I am currently experiencing the worst service from 1st central. They are completely negligent. My car was stolen and recovered by the police two months ago. 1st central made no effort to recover my car from the police pound, they told me I had to find my own repairer and pay for the recovery myself £1200 and two months later they are still not responding to my repairer to approve the repairs so I have been without my car for two months. They do not respond to emails either. I am currently so desperate I am going to pay £2500 for the repairs. Whats the point in having an insurance company. They have done nothing but cause me stress. Reviewed on: 3rd February 2022

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