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Review of the 1st Central, Car insurance:

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Don't trust 1st Central to stand by their promises

When it comes to trusting an insurer to give you their best price offered, 1st Central are the last people to follow that etiquette. 1st Central promised me a certain price 21 days before my insurance expired, but at the very last minute (due to an error on their behalf of not putting in a simple form), they tried to shaft me and charge me extra without giving much of an option to negotiate. Why should the customer have to pay the price of an error on the insurer's half? The first time it happened, I let it slide due to human error. But the second time I knew they were trying to string me along like I knew nothing was going on. This kind of behaviour is unacceptable and shocking that it happens still in 2022. This is gutter-level behaviour. They also failed to email me about the prior promise of the agreed insurance price when I Negotiated. Something so simple and easy to do, yet has cost me both time and money. As the saying goes: Fool me once, shame on you. Fool me twice, shame on me. DON'T TRUST 1ST CENTRAL TO BE ON YOUR SIDE Reviewed on: 9th February 2022

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