JohnL's community profile page - Smart Money People

Write a review

Viewing profile for,

JohnL

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the John Lewis, Partnership Card:

View on product page

Unable to login both app and PC due to over complicated security

I have used the John Lewis Partnership Card for a number of years, but over recent months it has become almost impossible to login to either the mobile web app. One is locked out after several attempts with either entering PIN or password and contacting customer service has been a negative experience, as they always say I'm keying information incorrectly, which I am not. The login has become over-complicated. I am at the point of cancelling my card because I now cannot view my transactions, download statements. Extremely frustrated and very disappointed! Reviewed on: 10th February 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.