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Terri Hitchen

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Review of the John Lewis, Home Insurance:

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It's outrageous that you are unable to cancel your subscription renewal online

It's ridiculous that they make it as hard as possible to cancel your renewal. After being on hold for 15 minutes, the call centre agent even confirmed that there is no way to cancel the policy online and you have to do it over the phone. If they're as scandalous with their claims as they are with their basic business practices, I would avoid. Reviewed on: 20th February 2022

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