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Gary Mc Donald

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Review of the Revolut, Personal Account:

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Excellent service, good exchange rates, fast transmi...

Excellent service, good exchange rates, fast transmission Reviewed on: 22nd March 2025

Review of the Santander, 123 Current Account (discontinued):

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Absolutely Shocking Service

Absolutely shocking service at this bank and getting worse. I have tried to make a payment on my account today and immediately had my account blocked which has happened before. I have been on the phone now with Santander for 1 hour 41 mins waiting for an answer and been cut off 3 times. Santander texted me to say they had tried to call me but that is an absolute lie as they haven't. I understand security is an issue but don't block accounts on first attempt, mickey mouse bank that can perhaps deal with children's savings but not a serious bank in any way. If you are going to close accounts you have to be available immediately to unlock or ask questions first before you block. TOTALLY UNACCEPTABLE ! GOING TO OPEN A NEW ACCOUNT NOW AND SUGGEST YOU ALL DO THE SAME. Now 1 hour 46 mins and still no answer !!!!!! Call wait went to 2 hours 5 mins yesterday, got through today after 20 mins and then cutt off again. Reviewed on: 21st February 2022

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