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PW365 H79

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Review of the CAF Bank, Current Account:

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Dreadful access difficulties

I constantly have difficulty accessing the bank online. This is because I live in a poor area for mobile telephone communication and this means I always have difficulty getting the six figure security code you insist on sending to my mobile telephone. Please, please update your systems so that, at least I can receive the security codes on my landline. After all my Lloyds bank account has no difficulty sending codes by landline. Reviewed on: 25th February 2022

Reply from CAF Bank Hi there. We really appreciate your feedback and would like to further discuss the issue you are experiencing. If you have the time, do please send us an email at [email protected] and our Customer Service Team will be on hand. Best wishes, CAF Bank Team. Response date: 29th March 2022

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