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sophie k

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Review of the Santander, 123 Current Account (discontinued):

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Closed my account and stole my money

I been with Santander since 2015, two weeks ago I received a letter that my account will be closed without any explanation reason. OK Spoke with customer service after hours waiting on the line, they advised me to go to any Santander brunch to get the leftover money on my account, so I did. When I went to the brunch they told me was 0 money on my account, the money had been transferred somewhere from Santander without my approval. I have spoken with the costume service last week, they don't know where my money is, I send a complaint also they don't know where my money is. Their system is disgusting, unprofessional, rubbish! Santander where is my money? If I don't receive my money ASAP I will report this matter further. Reviewed on: 28th February 2022

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