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Review of the Newbury Building Society, Savings:

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In branch service review

All of the staff were most helpful. Again, I had to ask for a calendar. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, I hope you have a calendar now? Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

All staff are excellent. The new style branch (after many visits) is too sterile. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for your feedback - we do appreicate it. Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

I was grateful to be given an appointment at such short notice. I was able to open an ISA quickly and with confidence. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

Better online services needed. Good customer service face-to-face, very friendly. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We are working on improving our online services all the time, please let us know how we can be of help with this. Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

Very thorough explanation of account details. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

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