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All reviews (4425)

Review of the Newbury Building Society, Mortgages:

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In branch service review

Called to change the payment date of my mortgage. Sarah sorted it is a few minutes and was professional and friendly. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your comments with Sarah, who will be so pleased to read them. Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

Telephoned and spoke to Louisa who was really helpful. Went in branch today and it was excellent too. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your comments with Louisa, who will be so pleased to read them. Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

Clear explanations given in a friendly manner. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

I like the way I was allowed to be interviewed without an appointment. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

NBS would benefit from increasing Saturday opening times and having environmentally friendly passbook wallets to be available. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. We review our opening times regularly so will ensure we include your feedback in this review. Response date: 2nd April 2024

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