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Review of the Newbury Building Society, Savings:

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In branch service review

Wider operational area needed. Quicker raising of interest rates on savings accounts when base rate rises. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Following a base rate change we review the rates for both our savings and mortgage customers and this does take a few days and the procedures we follow from a regulatory point of view mean the changes are implemented as soon as possible. We are reviewing the process to ensure we are implementing change as swiftly and efficiently as possible. Response date: 30th April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

A very friendly and knowledgeable team. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

Good clear information given from a very pleasant member of staff. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

I am very appreciative of the help given. Would recommend. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024

Review of the Newbury Building Society, Savings:

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In branch service review

Staff were lovely and kind, and very helpful. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 18th April 2024

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