Nick Gould's community profile page

Write a review

Go to business site

Viewing profile for,

Nick Gould

Total reviews written

Helpful marks given to their reviews

184

Times reviews seen

All reviews (6)

Review of the Bath Building Society, Mortgages:

View on product page

Over 25 years of outstanding customer service

Over 25 years of outstanding customer service Reviewed on: 11th February 2026

Reply from Bath Building Society Hi Nick, thanks for taking the time out and leaving a review. This is fantastic to hear and thank you for the continued support over the 25 years. Ben Hutchings, National Account Manager Response date: 11th February 2026

Review of the Bath Building Society, Mortgages:

View on product page

A longstanding professional relationship

I have been a borrower for some 25 years. My mortgage rate had expired and my mortgage was getting near to end of term. The mortgage department delivered reliable, good service in order to assist me. Reviewed on: 26th March 2025

Reply from Bath Building Society Hi Nick, thank you for your kind feedback, I'm pleased that the team were willing to help. Kyle Greck, Head of Mortgage Sales Response date: 27th March 2025

Review of the Bath Building Society, Mortgages:

View on product page

24 years on, with perfect customer service

I took my first mortgage out with the Bath in 2000. Since then I have had several mortgage and savings product. My last mortgage was granted during the days of Mr and Mrs Hodgman running the Society. I recently had to make some changes to my mortgage and the Society, including the Mortgage Team were outstanding in terms of customer service, speed of reaction, engagement and a 'can do' approach. The experience was exactly the same from my perspective when you used to have to go and see Mr and Mrs Hodgman for tea and a chat to see if you had been successful for a mortgage. I must name check Craig in the mortgage team who is an absolute credit to the Society and he was so helpful to me. It's a pleasure to do business with the Society and I highly recommend them, as their values and their integrity do not change. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your review Mr Gould. It's wonderful for us to know that you have received great customer service throughout the years you've been a customer. I will pass your feedback on to Craig, who I am sure will be happy to hear that you've found him approachable and helpful. Kind regards, Nicola Rees, Head of Mortgage Operations and Change Readiness Response date: 17th September 2024

Review of the Hampden Bank, Current account:

View on product page

Outstanding Service

Exceptional service from this small Private Bank. True relationship banking with traditional values. Reviewed on: 17th February 2023

Review of the Bath Building Society, Mortgages:

View on product page

Outstanding service

We have been borrowers now for some 23 years and the service levels are consistently high - A great Building Society Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review Nick. Glad we can be of assistance to you. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.