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Bob Smith

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Review of the Complete Cover Group, Insurance Broker:

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Not best customer service

Very hard to obtain insurance through these guys. They wanted to know a lot more than most and even went on google earth to check the was a garage at my property! I was on the phone to them for 1hr 57minutes before instance policy was sorted Reviewed on: 16th November 2017

Reply from Complete Cover Group Thank you for taking the time to leave your review today. We take all types of feedback on board, and your comments have been noted. We appreciate at the point of sale we can ask for a lot of information, but this is purely to safeguard our clients and insurers in the event of a claim. We are currently reviewing our sales process to provide a better and smoother customer journey as we understand at times this can be time consuming. Should you require any further assistance in regards to your policy, please feel free to contact us. Kind regards, Complete Cover Group. Response date: 17th November 2017

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