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Ben Woodward

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Review of the HSBC, Premier bank account:

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eroded all benefits and no longer open when needed

premier used to be a prestigious offering, it meant something to be a premier customer and you had access to 24/7 telephone assistance, global support, preferential rates and expert staff. now they are only open 8am -8pm, only remaining real benefit is travel insurance which you can get anywhere and there is no global support anymore, add that to the poorly trained and equipped staff - no one ive spoken to has a clue what to do, says they will transfer me then cut me off, some premier banking proposition this is! move your accounts elsewhere, they dont deserve your money! Reviewed on: 14th March 2022

Review of the Starling Bank, Current Account:

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a breath of fresh air in a stagnant market

so quick and easy to open, innovative app so much better than my old HSBC app and account, fab customer service too. Reviewed on: 14th March 2022

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