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Olly Browning

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Review of the Starling Bank, Current Account:

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Superb bank, incredibly easy to join, smart team.

Despite being super techy, I'd always been a little uncomfortable with the idea of a mobile-only bank. However, after reading a few reviews, Twitter threads, and seeing some screenshots of the Starling Bank app, I was tempted to give it a go. Within about a day of using Starling I'd already decided to make it my primary account, and switched to it via the Current Account Switch Service (which I think Starling were one of the first mobile banks to support!) I haven't looked back since. Within a week of using it, I'd also moved my Business account to Starling. The app is super easy and mostly intuitive to use, and the customer service has always been incredibly human, speedy and responsive when I've needed them. It was even easy enough to cash a cheque when I got the odd one, and I appreciate their transparency on their blog about what features they're missing or building. Compared to the difficulty getting any kind of support from TSB or Halifax, Starling have been a real breath of fresh air, and I wish them all the best, and I can't recommend them enough. Reviewed on: 6th November 2018

Review of the Cleo, App:

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Smart offering with a lot of potential

I’ve been a big fan of Cleo since joining the service. It’s ace for asking brief questions and finding out where you’re spending the most money - namely the Thai place I grab lunch from most days! Their insights are becoming more valuable and I look forward to seeing how these develop as the app moves forward. Reviewed on: 21st November 2017

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