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Review of the TSB, Cash Account:

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The worst Bank ever

The website is appalling, difficult to navigate, very difficult to find what you want and some links not working. Very user unfriendly. So far I have been trying unsuccessfully to withdraw funds for 48 hours. My own branch is apparently closed so I was sent to one 20 miles away only to find a note on the door saying they were closed. Tomorrow I shall have to travel to one much further away again. Exasperated by this, I complained and was kept on the phone for 50 minutes while they took details. Just appalling. This is the third time I have had to complain about this Bank. Tomorrow I am closing my account. Reviewed on: 16th March 2022

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