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Markus Hextall

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Review of the TSB, Cash Account:

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Phone service is appalling

What is the point of banks like TSB if they close their branches and then don't even want to talk to you on the phone? You might as well just open a Monzo or Starling account. I've been with them for 32 years but have finally given up as the central phone service is hopeless. You get cut off when you are transferred to your branch half the time, and they don't want to talk to you either. Reviewed on: 18th March 2022

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