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Babral

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Review of the Complete Cover Group, Insurance Broker:
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POOR COMMUNICATION

1
I have tried numerous time contact the costumers service via phone or through chat on the website and I have never maneged to ger through. I have even send them an emails and no respond. i think when the renewal time will come I will switch to a different provider. Reviewed on: 23rd November 2017
Reply from Complete Cover Group Thank you for taking the time to leave your review. We are sorry to hear you are unhappy with the level of service we have provided. Please be assured your comments have been duly noted, and we are working hard to improve our service levels at this busy time for us. To ensure your query is dealt with please can you email your details to [email protected], where we will arrange a callback for you. Kind regards, Complete Cover Group. Response date: 24th November 2017
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