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Thomas Parry

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Review of the NatWest Group - Cora, Digital Assistant:
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Easy, but has a couple issues

4
Overall, easy to use. The operators I find are most useful and get sort majority of problems. However, I find the main issue would be coming out of the chat, then going back in. It can sometimes kick you out. Especially as sometimes the operators question is in regard to a transaction, you have to leave the chat to look. Works most the time, but plays up here and there, then you're back to square one again and can't be put straight back through. Reviewed on: 21st March 2022

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