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Anqi Shao

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Review of the 1st Central, Car insurance:

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Robbery

I have paid my car insurance premium in full in February for the policy start date on 2 March. This has then become legally binding and is contractual. They then turned around on 11 March and said they needed me to provide additional information which I have then done. They then said they needed to charge me extra £89.22 as a result of the information provided. This is illegal and blatant robbery. It is unheard of. I have already provided them with all the information they needed before the start of the policy. I have demanded them to remove the extra charge within 24 hours. Otherwise, I will resort them to the Financial Ombudsman and take them to court. Reviewed on: 21st March 2022

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