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Verified Member Dudley BS

428

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All reviews (428)

Review of the Dudley Building Society, Savings:

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Getting onto on-line banking

I opened my account several years ago and have been reluctant to add money to my ISA as I had no way to access my money other than by post or travelling to a branch which was miles away. Going on-line was simple and quick and now I feel confident to increase my savings with Dudley - thank you! Reviewed on: 8th April 2021

Review of the Dudley Building Society, Savings:

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Very efficient service

Have been satisfied with the Dudley Building Society for many years. The new online service is very good and provides an efficient method to get queries dealt with. The range of accounts is adequate for most needs and rats are competitive, providing you switch to new products once in a while. Even the old products continue to pay an acceptable rate. Reviewed on: 8th April 2021

Review of the Dudley Building Society, Mortgages:

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Poor communication

Poor communication, don’t carry out tasks on time and generally a really poor service - worst I have seen from a bank! Reviewed on: 1st April 2021

Reply from Dudley Building Society Hi, thank you for your review. We are sorry to hear you have had a poor experience with us. We would really like to look into your comments further and see if we can help. Please call us on 01384 231414 or email [email protected] with your name, roll/account number (if you're an existing customer) and some more details of your experience with us. We can then look into what has happened and try and resolve this for you. Response date: 15th April 2021

Review of the Dudley Building Society, Mortgages:

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Heylo , self build, ex pat resi

A great specialist lender with various products also their underwriter Chanelle is brilliant at her job Reviewed on: 1st April 2021

Review of the Dudley Building Society, Savings:

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Friendly whichever branch you use

Very knowledgeable friendly staff. Reviewed on: 22nd March 2021

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